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Customer Service and Communication for Inspectors PDF

Regular price $10.00


This product is a PDF download, not a physical books.  You will need PDF reader software in order to open the document.

The purpose of this publication is to provide accurate and useful information for inspectors to better serve their clients by providing excellent customer service and using effective communication. This book is designed to augment the student’s knowledge in preparation for InterNACHI’s online Customer Service and Communication Exam (, and includes practice quizzes for select sections. This manual also provides a practical reference guide for use on-site at inspections.

Authors: Nick Gromicko, Founder, International Association of Certified Home Inspectors, Inc.
Benjamin Gromicko, Director of Education, International Association of Certified Home Inspectors, Inc.

Edited by: Kate Tarasenko / Crimea River

76 Pages, 1.7 MB

*After your purchase, you will receive an order confirmation email with a link to download the PDF.